CUSTOMER SUPPORT 01 00 00 00 00 - Du lundi au samedi 9h / 18h
Delivery
In the case of delivery at a Relay Point, the recipient will be notified of the arrival of his package by email and/or SMS, depending on the information recorded by the customer. Packages are available to the recipient for a period of 14 days, packages that have not been recovered at the end of this period will be returned to the sender via the Relay Deposit Point.
In case of an order to a country other than metropolitan France, you are the importer of the product concerned. In this case, customs duties, import duties or any other local tax may be payable by your local authorities.
These costs will be at your expense and are your full responsibility both in terms of charges and declarations or payment. We advise you to ask your local authorities about these aspects.
In the case of a gift order, please note that we are obliged to attach the invoice in a pocket attached to the package.
PAIEMENTS
For faster shipping, opt for payment by credit card or Paypal
Secure payment by PayPal or CB:
PayPal is a secure online payment method that allows you to pay by card without ever revealing your bank details.
You do not need to open a Paypal account to benefit from their services.
You can pay for your purchases with your card (Visa, Mastercard, CB Nationale or AMEX) or on credit with Aurora, Cofinoga, 42toiles and Privilège cards.
Payment by cheque :
Make your bank or postal cheque payable to DREAM CATCHERS and attach it to the order form printed when ordering on our site. Mail it to the address below:
DREAM CATCHERS EURL
5 Place de l'Horloge
33210 LANGON
Your order will only be taken into account upon receipt of your mail and payment.
Secure payment by credit card online
When you order online by credit card, you are automatically redirected to the secure site of our partner Crédit Agricole.
CB, Visa or Mastercard credit cards are allowed.
Indicate the number of your card, its expiry date and the last 3 digits on the back of your card.
Dream Catchers/Occultus has chosen the "Verified by Visa" security system: a password-protected verification system. This system allows your bank to confirm your identity to the online shops concerned. When you wish to make online purchases from an authorised merchant, Verified by Visa protects your card data with a password. Since you are the only one who knows this password, no one is able to use your card at authorized merchants.
You receive your password from your bank either by SMS, email or telephone (depending on the contact details you have provided). Enter this code and finalize the order by Credit Card